Frequently Asked Questions

Everything you need to know about teaching, booking, insurance, and how LearnOut works.

Getting Started

4 questions

LearnOut is a peer-to-peer marketplace that connects local teachers with curious learners through hands-on, in-person classes. Think of it as Airbnb for learning experiences!

Whether you want to learn pottery, cooking, photography, woodworking, or any other skill — LearnOut helps you find passionate teachers right in your neighborhood who can teach you in person.

Our mission: Get people off their screens and into real-world learning experiences with real people in their community.

For Students:

Browse classes by category, location, or search
Find a class that interests you and check available dates
Book your spot through LearnOut's secure checkout
Show up and learn something new!

For Teachers:

Create a free teacher profile
List your class with photos, description, and pricing
Set your availability and class size
Get bookings and get paid directly to your bank account

Yes! Creating an account on LearnOut is completely free for both students and teachers.

Students only pay when they book a class
Teachers keep 85% of every booking — LearnOut takes a 15% service fee

There are no monthly fees, no listing fees, and no hidden costs.

LearnOut is currently available in the United States, launching in the Bartlett, Illinois area first and expanding based on teacher and student demand.

Even if there aren't many classes in your area yet, sign up anyway! The more people who join, the faster we can grow in your neighborhood.

Want LearnOut in your city? Reach out at support@learnout.io and we'll prioritize your area.

For Students

6 questions

Finding your perfect class is easy:

1.Browse by category or search for what you want to learn
2.Click any class to see full details, photos, and the teacher's profile
3.Choose an available date and click Book Now
4.Complete secure checkout — your spot is reserved immediately
5.You'll receive a confirmation email with all the details including the venue address

Tip: Classes with limited spots fill up fast. Book early!

Each teacher sets their own cancellation policy, which is shown clearly on the class listing before you book. Our standard default is:

48+ hours before class: Full refund issued automatically
Less than 48 hours: No refund (unless the teacher cancels)

If a teacher cancels: You always receive a full refund automatically, no questions asked.

How refunds work: Refunds go back to your original payment method within 5–10 business days through Stripe's secure system.

Every class listing includes a "What to Bring" section that tells you exactly what you need. In general:

Most classes: Just bring yourself — materials are usually included
Some classes: May ask you to bring specific items (like a camera for photography)
Always check the class listing before your session

If you have questions about what to bring, contact us at support@learnout.io.

Nope! Most classes on LearnOut are designed for beginners. Each listing clearly shows the skill level:

Beginner: No experience needed — perfect for trying something new
Intermediate: Some basic knowledge helpful
Advanced: Prior experience required

If you're unsure whether a class is right for you, reach out to us and we'll help.

Important disclaimer: LearnOut is a marketplace platform that facilitates connections between teachers and students. We are not an insurer.

Students participate in classes at their own risk
Teachers are independent contractors responsible for their own classes and safety practices
LearnOut does not provide accident, medical, or liability insurance to students

What we do: We require teachers of high-risk activities to document safety measures and have students acknowledge risks before booking. We vet teacher identities and review profiles.

Our recommendation: Read the class safety information carefully before booking. If a class involves physical activity or tools, ensure you're comfortable with the described risks.

After attending a class, you'll receive an email inviting you to leave a review. You can also:

1.Go to Dashboard → Bookings
2.Find the completed class
3.Click Write a Review

Your honest feedback helps other students find great classes and helps teachers improve. Reviews are public and cannot be edited by teachers.

For Teachers

7 questions

Getting started is simple:

1.Sign up for a free account
2.Enable teacher mode in your profile settings
3.Connect Stripe to receive payouts directly to your bank
4.Create your first class with photos, description, sessions, and pricing
5.Publish and start getting bookings!

The whole process takes about 15–20 minutes. Classes with high-quality photos and detailed descriptions get significantly more bookings.

You can teach almost any hands-on, in-person skill. Popular categories include:

🎨 Arts & Crafts (pottery, painting, jewelry making, sewing)
🍳 Cooking & Baking (all cuisines, bread, pastry, fermentation)
📸 Photography & Video
🪵 Woodworking & DIY
🧘 Fitness & Wellness (yoga, pilates, meditation)
🎸 Music & Performance
🌱 Gardening & Nature
🧵 Fiber Arts (knitting, weaving, embroidery)

What's not allowed: Online-only classes, illegal activities, classes involving minors without proper safeguards, or anything requiring state licensing you don't hold (e.g., cosmetology, medical procedures).

LearnOut uses Stripe Connect so you get paid directly — we never hold your money.

You keep 85% of every booking
LearnOut takes 15% as a service fee (covers Stripe processing + platform costs)
Payouts go to your connected bank account on Stripe's standard schedule (typically 2 business days after a class)
No monthly fees — you only pay when you earn

You'll need to complete Stripe's identity verification once before your first payout. This is a legal requirement for marketplace payments.

You have several options:

Your home or studio: Great for small, intimate groups
Rented commercial space: Community centers, maker spaces, commercial kitchens, yoga studios
Outdoor locations: Parks, gardens, nature areas (check permit requirements)
Partner venues: Some businesses host classes for a fee or revenue share

Important: Make sure you have appropriate permissions for your venue. If teaching from home, check your local zoning ordinances and HOA rules. See our Insurance FAQ for coverage guidance.

You're in full control. Set whatever price makes sense. Things to consider:

Your time and expertise
Cost of materials (if included)
Similar classes in your area
Class duration and group size

Typical ranges:

1–2 hour beginner class: $40–80
Half-day workshop: $80–150
Full-day intensive: $150–300+

Minimum price: $15 per student (set by LearnOut to ensure payment processing is worthwhile).

Tip: Start with a competitive price to get your first reviews, then raise rates as your reputation grows.

You set your own class size based on:

Your teaching comfort and style
The space you're teaching in
Equipment and materials available
The nature of the activity

General guidelines:

Hands-on crafts: 4–8 students
Cooking classes: 4–6 students (kitchen space is often the constraint)
Fitness/wellness: 6–15 students
Private lessons: 1–2 students

Smaller classes often earn better reviews due to the personalized attention.

We understand things happen. If you need to cancel:

1.Go to Dashboard → Schedule
2.Find the session and click Cancel
3.All confirmed students receive an automatic full refund
4.Students are notified by email immediately

Important: Frequent cancellations negatively affect your teacher rating and visibility on the platform. We recommend only listing sessions you're confident you can deliver.

If you're cancelling due to an emergency, contact support@learnout.io and we'll note it on your account.

Insurance & Liability

6 questions

LearnOut does not require insurance to list a class, but we strongly encourage it — especially for any class involving physical activity, tools, heat, or other inherent risks.

Here's the reality:

Standard homeowner's and renter's insurance does not cover paid business activities in your home
If a student is injured in your class and sues you, you'd be personally liable without business coverage
A basic general liability policy costs roughly $300–600 per year — less than a single class booking for most teachers

Our position: We believe accessible teaching matters, so we don't gate listing behind insurance requirements. But we'd feel irresponsible not flagging this clearly.

For most LearnOut teachers, a General Liability (GL) policy is the right starting point. This covers:

Bodily injury to a student during your class
Property damage caused during your class
Personal injury claims

Additional coverage to consider:

Professional Liability / E&O: Covers claims that your instruction caused harm (e.g., someone injures themselves following your technique)
Commercial Property: If you have expensive equipment used in teaching
Event insurance: One-time policies for single events — good for testing the waters (~$50–100/event)

What you probably don't need right away:

Workers' compensation (unless you hire employees)
Commercial auto (unless you transport students)

Several insurers specialize in small instructors and gig economy teachers:

Thimble (thimble.com) — Flexible hourly, daily, or monthly policies. Great for occasional teachers. GL from ~$5/hour or ~$17/month
Next Insurance (nextinsurance.com) — Fast online quotes for small business. GL from ~$25/month
Hiscox (hiscox.com) — Trusted small business insurer. GL from ~$30/month
State Farm / Allstate — Ask your existing agent about a home business rider or commercial GL. Sometimes cheaper if bundled
Arts & crafts guilds / teaching associations — Many offer group liability coverage as a member benefit

For culinary teachers specifically: The American Culinary Federation and some ServSafe programs offer coverage options.

Tip: Get 2–3 quotes. Describe your activity clearly — "teaching small group cooking classes in my home kitchen, up to 6 students" — so the policy actually covers what you do.

This is one of the most common questions we get. The short answer: it depends on where you live, but it's often possible with some preparation.

Cottage food laws: These govern selling homemade food products. They generally do NOT apply to teaching cooking classes — you're teaching a skill, not selling food for consumption.

What actually matters:

Zoning: Most residential areas don't permit commercial activity. Hosting recurring paid guests may technically violate zoning rules, though enforcement for small-scale home classes is rare. A quick call to your local zoning office clarifies your situation
HOA rules: If you're in an HOA, review your CC&Rs — some restrict "business activities" in the home
Health department: Most counties do NOT require a home kitchen inspection for teaching classes (you're not selling food). Call to verify
Food handler's permit: Some municipalities require this even for class instruction. Easy and cheap to obtain ($15–30, takes a few hours)
Insurance: Standard homeowner's policies typically exclude business activity. See our insurance question above

Our recommendation: Check your local zoning, verify HOA rules if applicable, get a food handler's permit if your county requires it, and carry a general liability policy. These four steps cover the vast majority of home cooking class situations.

The legal reality is that teachers bear primary responsibility for what happens in their classes. LearnOut's role as a marketplace means:

Teachers are independent contractors, not employees of LearnOut
LearnOut is not liable for incidents that occur during classes
Students agree to our Terms of Service which include acknowledgment that they participate at their own risk
For high-risk classes, students must check a safety acknowledgment checkbox before booking

This is standard for all marketplace platforms (Airbnb, TaskRabbit, Etsy, etc.) — the platform facilitates the connection but the service provider bears the primary duty of care.

How to protect yourself as a teacher:

1.Carry general liability insurance
2.Conduct a safety briefing at the start of every session
3.Keep your class size manageable
4.Don't allow students to participate in activities beyond their stated skill level
5.Document your safety measures in your class listing

This is not legal advice. Consult a local attorney if you have specific concerns about liability in your situation.

No. LearnOut does not carry insurance that extends to teachers or students.

LearnOut operates as a technology platform and marketplace. We connect teachers and students, process payments, and provide tools — we do not provide, supervise, or control the actual teaching activities.

This means:

Teachers are solely responsible for their own liability coverage
Students participate at their own risk and are encouraged to review class safety information before booking
LearnOut's own insurance covers our business operations only

We're transparent about this because we think trust requires honesty. We're working on a partnership with an insurer to offer discounted group policies to LearnOut teachers — stay tuned.

Safety & Trust

4 questions

Safety is built into the platform at multiple levels:

Identity verification: Teachers verify their identity before listing classes
Risk disclosure: Classes involving physical risk must document those risks. Students see them and must acknowledge before booking
Safety plans: Teachers with risky classes must describe their safety measures (briefings, equipment, first aid)
Reviews: Public, uneditable reviews from verified students create accountability
Support team: Report issues any time at support@learnout.io

What we can't guarantee:

We vet identities but do not conduct full criminal background checks on all teachers. Use your judgment, read reviews, and trust your instincts. If something feels off, don't book.

All teachers go through our verification process:

Identity verification: Government ID check via Stripe's identity system, required before any payout is issued
Payment verification: Stripe Connect requires additional identity confirmation — full name, date of birth, and last 4 of SSN or EIN — to comply with US financial regulations
Self-reported credentials: Teachers may list certifications and insurance on their profiles. LearnOut does not independently verify these claims

What we do not do:

We do not conduct criminal background checks on teachers. Identity verification confirms who someone is — not their history. Read reviews, check the teacher's profile, and trust your instincts before booking.

In an emergency: Call 911 first. Your safety comes before anything else.

After you're safe:

1.Document what happened (photos, notes, witness info)
2.Contact us at support@learnout.io — include your booking ID
3.We'll follow up within 24 hours (usually faster)

For non-emergency issues (class was different than described, teacher didn't show, equipment issue):

1.Message the teacher through the platform first
2.If unresolved, contact support with your booking number
3.We'll review and determine if a refund is appropriate

We take every report seriously. Teachers with multiple complaints are reviewed and may be suspended.

We take privacy seriously:

Email and phone: Never shared publicly or with other users
Your exact address: Not shown on your profile. Class venue addresses are only shared with students after they complete a booking
Payment info: Handled entirely by Stripe — LearnOut never sees or stores your card number
Reviews: Written by you, about specific classes — not a general public profile
No ads: LearnOut is ad-free. We don't sell data to advertisers

See our Privacy Policy for the full picture.

Still have questions?

Our support team is here to help — usually within a few hours.

support@learnout.io